1. Information We Collect
- Account Information: When you register, we collect your name and email address to create your account and manage your credit balance.
- User Content: We collect the text descriptions and portrait images you upload to perform the AI generation services.
- Generated Content: We store your recently generated photos and videos to display them in your account history.
- Transaction Data: We record your purchase history (date and amount of credits bought). Note: We do not store your full credit card details; these are processed securely by Stripe.
2. How We Use Your Information
- Service Delivery: To process your uploaded portraits and text into videos or photos.
- Account Management: To track your credit usage and display your file history.
- Communication: To send you transaction receipts or critical service updates.
3. Data Storage and Retention
- Input Images: Images uploaded for processing are temporarily stored to complete the generation job.
- Output History: We store your generated files in your personal account history for your convenience. You may delete these files at any time via your dashboard.
4. Third-Party Sharing
We do not sell your personal data. We share data only with essential service providers:
- Stripe: For processing credit purchases.
- Cloud/AI Providers: We may use third-party GPU cloud providers or AI APIs to process your requests. These providers are bound by confidentiality agreements and do not use your data to train their public models.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request the deletion of your account and associated data (including history and credits).
- Download your generated content.
Contact Us
For privacy concerns or to exercise your rights, please contact us at: info@msai.studio